CBC’s advanced, multi-lingual iBOT Alex chatbot is integrated into our services, helping customers complete payment 24/7. Our fully compliant chatbot can manage inquiries about balances, payment history, important documents supplied by the consumer, get information relating to disputes and ask customers why they are unable to make a payment. The chatbot can take a single payment or negotiate a payment arrangement. Eight AI languages are available, plus live English and Spanish.
Advanced Chatbot
Multilingual AI iBot Alex
Test Drive Our Chatbot
Wondering how smart an AI chatbot can be? Fill out the form and we will send you credentials for our test account, so you can see how our chatbot can help patients pay their bill, determine a payment plan and more.
